Business Desk provides AI guidance and drafts for ecommerce and small-business questions. It does not include MPM staff consulting, store changes, or access to your store's live data. Review answers before using them.
Messages and up to four recent question-and-answer pairs are sent to OpenAI to generate a response. Shopify identifies your account and processes subscription payments. Render hosts this service. Payment details and MPM's internal business records are not sent to the AI.
Conversation text in the app is scheduled for deletion after 30 days, with automatic deletion checks hourly while the service is running and at startup. Clear chat removes that conversation's saved text immediately. Clearing text does not reset your allowance. Usage counts, timestamps, account identifiers, and payment-verification records are retained to administer access and resolve billing issues. Provider logs and backups have their own retention policies; clearing chat does not erase those copies.
Do not enter passwords, payment-card details, sensitive client records, or information you do not have permission to share. See OpenAI's privacy policy, Shopify's privacy policy, and Render's privacy policy.
The monthly plan is $19 for 200 completed business answers per paid billing period. Follow-up answers count. Failed answers and off-topic redirects do not count. Unused answers do not roll over, and there are no automatic overage charges. Sign in with the same Shopify customer account used at checkout. Activation may take a few minutes while payment is verified.
Use Subscriptions in your customer account to manage billing and cancel future renewals. Cancellation preserves access through the paid period. A refund can remove access. Service may be temporarily unavailable for maintenance, capacity limits, or payment verification; no answer is deducted when a request fails.
For access, billing, privacy, or deletion requests, contact MPM. Please include your account email, but never your password or card number.